Business Details
42 Years
experience
Trusted Warranty Solutions for Automotive Dealers Since 1984
Established in 1984, we are the market-leading provider of self-funded warranty solutions for franchised motor dealers and large independent automotive businesses. With four decades of industry expertise, we specialise in aftersales strategies that maximise profitability through a 100% expired warranty fund return policy. Our bespoke aftercare services ensure compliance with franchising standards while enhancing customer retention through incentivised workshop visits. We empower dealers with full control over warranty claims decisions and fund allocation for goodwill repairs.As an FCA-authorised entity under Nukula Limited, we combine regulatory compliance with operational flexibility to support the automotive sector's evolving needs. Our partnerships with leading dealer groups demonstrate our commitment to safeguarding brand reputations and customer relationships. By integrating with dealership management systems, we streamline warranty administration while maintaining transparency in claim decision processes. Our proven track record of 40 years positions us as trusted custodians of warranty investments for automotive businesses nationwide.
Services
Warranty Administration
Self-Funded Warranty
Aftersales Solutions
Claims Management
MOT Services
Details
- Year established: 1984
Highlights and features
- 40 years of specialist experience in automotive warranty administration
- 100% expired warranty fund returned to dealers' bottom line
- Bespoke aftercare solutions meeting franchising standards
- Full control over warranty claims decision-making processes
- Proven track record with leading UK franchised dealer groups
Associations and certifications
- Financial Conduct Authority
What people say
Customer retention
Safe hands
Bespoke service
Profit growth
Expert support
Services
Warranty Administration
Comprehensive warranty administration services tailored for franchised motor dealers. Our solution ensures 100% expired warranty fund returns while maintaining franchising compliance. Dealers retain full control over claims decisions and fund allocation for goodwill repairs, enhancing profitability through systematic aftercare strategies.
Self-Funded Warranty
Customised self-funded warranty programmes designed to maximise dealer profits. This solution enables automotive retailers to retain complete control over warranty funds while benefiting from enhanced customer retention through incentivised workshop visits and flexible claims management.
Claims Management
Specialist claims management with transparent decision processes. Dealers can override rejected claims while maintaining regulatory compliance. Our system integrates with dealership management software for efficient processing, ensuring timely resolution and customer satisfaction through consistent service standards.
Aftersales Solutions
Integrated aftersales strategies combining warranty, service plans, and MOTs. Our solutions drive customer retention by encouraging workshop visits while maintaining franchising compliance. The system provides real-time visibility into claim decisions and fund utilisation for optimal profitability.
MOT Services
Comprehensive MOT service integration within aftersales packages. This solution ensures compliance with regulatory standards while creating additional revenue streams. Our system enables seamless coordination between warranty claims and MOT requirements, enhancing customer retention through bundled service offerings.
People
Simon Palmer
Representative
With 30 years of partnership experience, oversees strategic relationships with franchised dealer groups, ensuring tailored warranty solutions that enhance profitability and customer retention.
Nick Howe
Representative
Focuses on customer retention strategies through effective claims management, leveraging system capabilities to maintain workshop visitation rates under warranty coverage.
Jonathan Rawlinson
Business Partner
Trusted partner ensuring brand protection through rigorous warranty administration, maintaining customer satisfaction while optimising profit returns from warranty funds.
Adam Dodds
Director
Leads Green 4 Motor Company's strategic approach to aftersales, implementing innovative warranty solutions that drive business growth and customer loyalty.
Paul Bromage
Client Support Director
Manages client relationships and support operations, ensuring seamless implementation of warranty administration systems while maintaining high customer satisfaction standards.
Questions
How do your warranty solutions increase dealer profitability?
Our 100% expired warranty fund return policy ensures all unclaimed funds directly benefit your business, while our system encourages repeat workshop visits.
What control do dealers have over warranty claims?
Dealers maintain full control with the ability to override rejected claims and allocate funds for goodwill repairs to maintain customer satisfaction.
How does the system integrate with existing operations?
Our solution offers DMS connectivity for rapid registration and seamless integration with dealership management systems for efficient workflow.
What aftersales services are included?
Comprehensive coverage including warranty, service plans, MOTs, and recovery services, all tailored to your specific business requirements.
How do you ensure franchising compliance?
Our bespoke aftercare solutions are specifically designed to meet franchising standards while maintaining flexibility for individual business needs.
What support is available for dealers?
We provide dedicated client support, system integration assistance, and ongoing strategic guidance to maximise the value of your warranty programme.
